Friday, April 17, 2009

Swiss Etiquitte

Linda found a site that had some interesting things about Swiss Etiquette. Thought we all might like it, so I am cutting and pasting it all here (except for the Corporate Culture...we won't be doing any business while there!):

The People

The Swiss value cleanliness, honesty, hard work, and material possessions. Motto: "Unity, yes; Uniformity, no." They are very proud of their environment and have a long tradition of freedom. They value sobriety, thrift, tolerance, punctuality and a sense of responsibility. They are very proud of their neutrality and promotion of worldwide peace. The Swiss have a deep-rooted respect for saving and the material wealth it brings.

Meeting and Greeting

  • Shake hands with everyone present -- men, women, and children -- at business or social meetings. Shake hands again when leaving.
  • Handshakes are firm with eye contact.
  • Allow the hosts to introduce you at parties.
  • Use last names and appropriate titles until specifically invited by your Swiss hosts or colleagues to use their first names. Academic and professional titles are used frequently.
  • First names are reserved for very close friends and family.


Body Language

  • Poor posture is frowned upon. Do not stretch or slouch in public.
  • Do not point your index finger to your head. This is an insult.
  • Body language varies from region to region in Switzerland.

Dining and Entertainment

  • In the German parts of Switzerland, beckon a waiter by saying Herr Ober, and a waitress by saying Fräulein. It is considered rude to wave your hand.
  • Business luncheons are more common than business breakfasts.
  • Business entertainment is almost always done in a restaurant.
  • Spouses are generally included in business dinners.
  • The host proposes the first toast. Don't drink until after the toast is proposed.
  • Keep your hands on the table at all times during a meal -- not in your lap. However, keep your elbows off the table.
  • Cut potatoes, soft foods and salads with a fork, not a knife.
  • Use eating utensils at all times, including to eat fruit.
  • Break bread with your hands if possible. Do not use a knife.
  • If salt and pepper are not on the table, don't ask for them.
  • Don't smoke at the dinner table. Wait, watch and ask permission before smoking.
  • Sample everything offered to you. Try to finish everything on your plate when dining in someone's home. It is impolite to leave food on your plate.
  • When you are finished eating, place knife and fork side by side on the plate at the 5:25 position.
  • Leave a party no later than midnight.
  • It is considered impolite to ask for a tour of your hosts' home. If your hosts want to give a tour of their home, they will offer.


Dress

  • Appearance should always be clean and neat. The Swiss are known for conservative and neat attire.
  • Overly casual or sloppy attire is not appreciated.
  • For business meetings, men should wear suits and ties; women should wear suits or dresses.


Gifts

  • Gifts are normally not exchanged at business meetings, but small gifts may be appropriate at the successful conclusion of negotiations.
  • Be prepared to give a gift in case you are given one. A gift with your company logo is acceptable.
  • Give books, desk attire, whisky, cognac, good bourbon, or wine. Do not give anything sharp.
  • When invited to someone's home, always bring a small gift for the hostess and a small gift for children.
  • Give candy (good quality), pralines, flowers (unwrap before presenting, odd number), pastries.
  • Do not bring large or expensive gifts. This is considered vulgar and makes receiver uncomfortable.
  • Don't give red roses or carnations (these imply romance). White chrysanthemums and white asters are for funerals only.
  • It is polite to send flowers to the hostess before a large party or the next day with a thank you note.


Helpful Hints

  • Be punctual.
  • Show great respect for elderly.
  • Don’t litter (you will be scolded publicly).
  • Don’t chew gum or clean your fingernails in public.
  • Refrain from putting your hands in your pockets while talking with people.
  • Never put your feet on a desk, chair or table.


Especially for Women

  • More women are becoming more and more involved in business and public life in Switzerland, though the banking and finance industries continue to be dominated by men.
  • Foreign businesswomen will be treated fairly and professionally in Switzerland.
  • Many Swiss businessmen would be embarrassed if a foreign businesswoman invited them to dinner. Swiss men are very conservative and still expect to pay for a meal. If possible, a foreign businesswoman should invite a Swiss businessman to lunch rather than dinner.

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